Shipping policy

Shipping Policy

Effective Date: SEPT 27 2023

Thank you for shopping at BLUBOX! We are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines important information regarding our shipping procedures, including rates, delivery times, and policies.

Free Shipping on US Continental Orders

For orders shipped within the contiguous United States, we are pleased to offer free standard shipping. Please note that this applies only to orders within the US continental region.

International and Non-Continental US Orders

For international orders and those shipped to non-continental US regions (such as Alaska, Hawaii, and US territories), shipping rates are calculated based on the weight and dimensions of the items in your order. To ensure the most cost-effective and efficient shipping, we work with leading third-party forwarders who negotiate the best shipping rates on your behalf.

Shipping Times

Our team strives to process and ship your orders as quickly as possible. The estimated shipping times may vary depending on your location, product availability, and other factors. Here is a general guideline:

  • US Continental Orders: You can expect your order to arrive within 5 to 8 business days from the date of purchase, depending on your location and the shipping method selected during checkout.

  • International and Non-Continental US Orders: Shipping times for international and non-continental US orders will vary based on your location and the selected shipping method. Please note that customs processing and other factors may impact delivery times for international orders.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

Customs and Duties for International Orders

For international orders, please be aware that your package may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are beyond our control and are the responsibility of the recipient. We recommend checking with your local customs office for information on these fees before placing an order.

Shipping Restrictions

We currently do not ship to P.O. boxes, APO/FPO addresses, or international freight forwarders.

Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be changed or canceled.

Lost or Damaged Shipments

In the event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.

Contact Us

If you have any questions or need assistance with your order or shipping inquiries, please contact our customer support team at info@bluboxcases.com.

Thank you for choosing BLUBOX, and we hope you enjoy your shopping experience!